Muntlig kommunikation i affärslivet (KLV002), 3 op

Basic information

Course name:	Muntlig kommunikation i affärslivet Oral business communication in Swedish
Course Winha code:	KLV002
Kurre acronym:
Credits:	3
Type and level of course:	Optional Studies
Year of study, semester or study period:	3.year
Implementation:	Not defined
Semester:	0607
Language of tuition:	Suomi
Teacher:	Snellman
Final assessment:	Grading scale (0-5)

Descriptions

Prerequisites

Business Swedish II

Course contents (core content level)

Small talk
Introductions
Polite phrases (Greetings, thank you situations, condolences, offering help, good byes)
Receiving visitors (taking care of outdoor clothes, luggage, guiding visitors to meeting and negotiation premises, giving tours inside an office)
Small talk (various topics)
Dinner procedure (placing, toasting, giving speeches)
Telephone Swedish (guiding, sales, negotiations)
Giving opinion
Giving presentations

Course contents (additional)

Swedish toasting traditions (songs by Bellman)
Swedish business life current topics

Core content level learning outcomes (knowledge and understanding)

Student recognizes a business associate at a dinner table,
toasting speeches Swedish style and
main features of toasting songs.

Core content level learning outcomes (skills)

Student is able to
- Introduce another person in a business situation.
- use correctly the polite phrases
- Receive visitors in a polite business manner
- use small talk topics
- Hold a welcome and thank you ?speeches
- operate accurately in telephone situations
- hold short presentations
- give opinions

Teaching and learning strategies

Contact teaching
Pair and group assignments

Teaching methods and student workload

Individual research, reading
Contact teaching

Assessment weighting and grading

Active participation in class work
Oral presentation

Related competences of the degree programme

International competencies
Communication and social competence
Personal development
Application of business skills