Business Communication 1 (EBA1001), 4 op

Perustiedot

Esitietovaatimukset

Sisältö (ydinaines ja -osaaminen)

The course introduces students to the main aspects of communication in a business context. Students will be given opportunities to develop their professional and interpersonal communication skills both orally and in writing. A main focus of the course is completion of the business communication portfolio which students will be able to develop and build on in future.

Sisältö (täydentävä ja erityisosaaminen)

Business messages - emails, letters, memos, meeting documentation etc
Presentation skills
Non-verbal communication
Introduction to intercultural communication

Tiedolliset oppimistulokset (ydinaines ja -osaaminen)

Upon completion of the course, the student will know the main aspects of communication in a business context. Students will have developed their professional and interpersonal communication skills both orally and in writing. A main focus of the course is completion of the portfolio which students will be able to develop and build on in future.

Taidolliset oppimistulokset (ydinaines ja -osaaminen)

By the end of the course, students will:
* understand the process and nature of communication, non-verbal and verbal communication, intercultural communication and differences between oral and written communication.
* be able to recognise the various communication patterns, channels and styles in companies and real-life situations.
* have learned the importance of planning, organising, drafting, writing and editing accurate, clear and well-presented contemporary written business documents
* have learned the importance of being able to communicate at suitable levels of sophistication, style and register in all aspects of business communication.
* know how to structure and give effective oral business presentations.

Kirjallisuus ja muu materiaali

Taylor Shirley 2005 Communication for Business A Practical Approach 4th Edition Pearson Longman

Taylor Shirley 2004 Model Business Letters, E-mails & Other Business Documents 6th edition FT Prentice Hall

Thill and Bovée 2005 Excellence in Business Communication Prentice Hall 6th edition
Emmerson Paul 2004 email English Great Britain Macmillan

Lecturers own material, websites and hand-outs

Opetusmenetelmät

Teaching strategies will include a variety of methodologies to illustrate the communication topics under discussion. Students' oral and written communication skills will be evaluated in class simulations, seminars and discussions, individual and collaborative writing tasks and portfolio assignments. Students will design and create their own business communication portfolio which will give them the opportunity to work according to their own individual written communication needs. The lecturer will give feedback on all components of the course.

Opiskelijan kuormittavuus

Portfolio - 25
Lähiopetus - 50
Suullinen esitys - 15
Itsenäinen työskentely - 20

Arvioinnin perusteet

Students will be expected to attend and participate actively in all aspects of the course throughout the semester - in class simulations and discussions, individual and group tasks and assignments. Students' communication skills will be evaluated throughout the course!

Assessment weighting
Personal business communication portfolio and related tasks = 70%
= 30% Continuous assessment based on active participation and individual communication on all portfolio tasks throughout the course.
= 40% final portfolio grade on hand-in
Individual presentation and presentation skills 30%

Koulutusohjelmakohtaiset kompetenssit

Kansainväliset valmiudet (T)
Viestintä- ja vuorovaikutusosaaminen (KL)
Itsensä kehittäminen (KL)
Viestintä- ja vuorovaikutusosaaminen (T)